Monica Lee is a professional with a solid track record of progressive experience and expertise in leadership and problem-solving for mortgage banking, financial services, and customer service firms. Keen understanding of business priorities; team player committed to managing operations and projects in an efficient manner, while contributing to business development and revenue-producing activities. Versatile, innovative, and motivational, “lead by example” management style. Recognized for consistent success in developing the systems, processes, and procedures to streamline corporate operations. Exceptionally skilled communicator; easily interface with high-profile business clients, vendors, staff, and consultants.