Portfolio and Operations Analyst

SALARY RANGE: $55,000 – $65,000


City First Enterprises helps achieve racial, economic, and social equity by providing underinvested communities with access to capital and financial expertise. A social impact loan fund, our borrowers are entrepreneurs and innovators who work in affordable housing, education, small businesses, the nonprofit sector, and on climate-focused initiatives, in particular green energy. With decades of experience as a Community Development Financial Institution, or CDFI, CFE has an unparalleled legacy of frontline community development in the DC and Baltimore metropolitan areas, and will be expanding to serve the Los Angeles metro area later this year.

CFE is part of the City First family of organizations, including City First Bank.


The Portfolio & Operations Analyst will work in a dynamic, collaborative environment, playing a pivotal role in a growing nonprofit community loan fund that is committed to mission-oriented lending. The ideal candidate will have strong attention to detail, providing critical support across the organization and reporting to the Director of Portfolio Operations.

The analyst is responsible for providing support to CFE’s Credit and Portfolio Management teams, executing established processes to ensure the lending cycle runs smoothly, from origination to closing and credit monitoring. This role is unique in its breadth across the range of programs, providing exposure and experience in impact investing, affordable housing, small business, and other innovative social impact finance models.


Portfolio management

  • Supports data entry needs in DownHome Solutions, our loan servicing software
  • In close collaboration with the organization’s credit team, the individual provides support for monitoring the risk profiles of loan assets in accordance with the organization’s Loan Policies and Procedures
  • Supports the collection of documentation from portfolio clients
  • Assists with the generation of credit reports as well as billing statements for our borrowers
  • Assists with designing and implementing client-focused surveys, and evaluating customer satisfaction
  • Helps monitor loan covenants and compliance, including insurance requirements and collateral and financial reporting requirements
  • Carries out administrative portfolio duties such as filing, typing, copying, binding, scanning etc.
  • Provides other portfolio and data management support as needed

Originations and closings

  • Coordinates with borrowers and team to ensure all documents necessary for closing have been received, reviewed, and approved as needed
  • Communicates with borrowers and other parties involved in the transactions about closing needs
  • Assists with the initial drafting of loan documents and collection of closing checklist items
  • Orders appraisals and performs other due diligence support as needed

Accounts operations

  • Helps maintain the relationship with our lending partners, including other CDFIs and green banks
  • Generates status and portfolio reports for our lending partners as needed


  • Detailed oriented, with excellent organizational skills
  • Skilled in both verbal and written communication
  • Strong analytical skills
  • Able to learn quickly and adapt to fluid work demands
  • Experienced using Microsoft Office Suite and able to pick up additional software and technology with ease
  • Strong problem-solving skills and interest in continuously improving systems and processes
  • Flexible and adaptable to changing circumstances and challenges with ease
  • Minimum of a high school diploma or equivalent education required, some college or commensurate work experience desired
  • Exposure to and/or experience in community development finance, finance, banking, and/or management strongly desired]

We seek a team member who will provide competent, thorough, courteous, and efficient service to other team members, as well as our external stakeholders, with minimal direction, guidance, and oversight.  


In addition to a competitive salary of $55,000-$65,000, commensurate to experience, CFE offers a generous benefits package that includes employee-sponsored health and dental, life insurance, a health savings account with annual employer contributions, a retirement plan with employer matching, paid parental leave, and a generous paid-time-off program.

Our robust benefits package includes

  • 403b with employer match
  • Medical and dental insurance with employer contribution
  • $2,800 annual HSA employer contribution for a family; $1,400 for an individual
  • 16 days combined vacation and personal days to start; more after three years
  • 11 paid holidays
  • 5 paid sick days
  • Employer-paid short-term and long-term disability insurance
  • Flexible time for personal appointments
  • Work from home or the office as desired
  • Paid transportation (Metro or parking)
  • Employer-paid life insurance


CFE offers a unique, start-up-like work environment that is open, innovative, and collaborative. We are committed to serving the communities we work and live in by leveraging financial tools, creativity, and technology. CFE is the right fit for intellectually ambitious individuals, willing to work hard and always holding oneself accountable to a high bar of performance.

We are dedicated to promoting diversity, multiculturalism, and inclusion in our work and hiring practices. City First Enterprises’ mission is entirely focused on equality and economic inclusion, and we believe that diversity in opinion and background only helps further our goals.


Selected candidates will be contacted for an initial phone screen on a rolling basis.


Please email resume and cover letter to careers@cfenterprises.org. No phone calls please.


We provide equal employment opportunities to all people regardless of ethnicity, age, religion (and lack thereof), disability that can reasonably be accommodated, marital status (including domestic partner status), ancestry, nationality, national origin, family status, sex (including pregnancy, childbirth, and related medical conditions), other medical condition (physical or mental), AIDS/HIV status, genetic information, sexual identity, gender identification (including transgender status), sexual orientation, and veteran status.